As an HR consultant tasked with helping organizations navigate today’s business environment, including changes in employee retention, legislative changes, and technology, I often find myself in a constant state of learning.
This is especially true when the concept and application of these new rules and technologies are unprecedented and completely foreign to how we have previously operated in business.
The use of AI is one area of change many businesses may be slow to adopt, but I believe, like SHRM leaders, that those businesses who make an effort to adopt it will be at the forefront of business and retaining employees in the future.
The integration of artificial intelligence into various business processes is not a threat but an opportunity to enhance efficiency, competitiveness, and profitability. Organizations and business owners are strongly encouraged to embrace the introduction of AI in the workplace and support their workforce in developing new AI-related skills.
The SHRM article emphasizes that adapting to new technologies has been a constant throughout human history. Just as previous generations adapted to inventions like the wheel, electricity, and the internet, we must now embrace AI as the next transformative technology.
READ THE RECENT SHRM PUBLICATION TITLED “AI is Nothing to Fear,” IN ITS ENTIRETY
[https://www.shrm.org/topics-tools/news/hr-magazine/ai-is-nothing-to-fear]
One key takeaway from the SHRM article is the importance of encouraging employees to experiment with generative AI. As HR professionals and business leaders, we have a responsibility to help our workforce stay competitive in an ever-evolving work environment.
Furthermore, by supporting teams and employees who want more training and opportunities to level up their skill sets, particularly in terms of AI, businesses can position themselves at the forefront of innovation and maintain a competitive edge in their respective industries.
Providing access to AI tools and promoting their use across divisions of business can demonstrate that AI is simply another tool that can make employees’ lives easier and more productive.
Transitioning into the use and implementation of AI can be as easy as implementing some (or all) of these strategies:
- Specialized AI training programs: Develop and offer tailored training sessions that focus on AI applications relevant to your industry and specific job roles.
- Reskilling and upskilling initiatives: Invest in continuous education programs that help employees acquire new AI-related skills and adapt their existing skill sets to work alongside AI technologies.
- Cross-skilling opportunities: Encourage employees to learn AI skills outside their primary job functions, fostering a more versatile and adaptable workforce.
- Subsidized education: Offer financial support for employees pursuing AI-related courses or certifications, demonstrating your commitment to their professional growth.
- Access to AI tools: Provide employees with the necessary AI tools and platforms, allowing them to gain hands-on experience and integrate these technologies into their daily work.
Businesses that implement these strategies will also create a workforce that is not only comfortable with AI but also proficient in leveraging its capabilities.
This approach can lead to numerous benefits, including:
► Improved efficiency: AI can automate repetitive and low-effort tasks, allowing employees to focus on higher-value activities that require human creativity and critical thinking.
► Enhanced productivity: By combining human intelligence with AI capabilities, employees can accomplish more in less time, leading to increased overall productivity.
► Cost reduction: As employees become more proficient in using AI tools, businesses can potentially reduce costs associated with inefficiencies and manual processes.
► Innovation: A workforce skilled in AI can drive innovation by identifying new applications and opportunities for AI within the business.
► Competitive advantage: Companies that successfully integrate AI into their operations and workforce are better positioned to outperform competitors who lag behind in adoption.
It’s crucial to remember that the goal of introducing AI in the workplace is not to replace human workers but to augment their capabilities. As the SHRM article states, “AI (artificial intelligence) plus HI (human intelligence) equals ROI (return on investment)”.
Local business owner and AI Advisor Spencer Grover with Design Tech Consulting, Inc., had this to say about AI implementation in today’s business world: “Artificial Intelligence is the next logical step up from Rules Engines, and I love using it to improve companies’ processes but not completely replace them. I like to think of it as an Iron Man suit of technology to make your business bulletproof and soar!”
By embracing this perspective, businesses can create a work environment where AI and human intelligence complement each other, leading to better outcomes for both employees and the organization as a whole.
The introduction of AI in the workplace presents a significant opportunity for businesses to enhance their operations and remain competitive in an increasingly technology-driven world.
By supporting workforce training in AI skills and fostering a culture of experimentation and adaptation, companies can position themselves for long-term success and profitability.
Looking for more resources and guidance around your own AI implementation strategy?